Operations Officer | S1 | Operations | Remote with Manchester (5 days per month) Job at Santander – Manchester

Manchester, United Kingdom


Join our community.

You will be working for a successful established area of the bank which focuses on Corporate and commercial lending and provide in life support for all the loans that are issued. There are transactional elements of the team calculating interest and collecting payments.

This is an opportunity to build a strong grounding in banking and lending. You will be part of a collaborative culture which promotes the development of the successful candidates’ skills. You’ll be part of a close-knit team at the heart of giving our customers a fantastic and memorable experience.

No two days are the same, giving you the chance to develop a variety of skills. There are a wide range of stakeholders and customers who you will be in contact with on a regular basis so excellent communication skills are pivotal to this role.

The difference you’ll make.

Learning – You will be learning about the various Lending products, process, and various Lending platforms on the job.

Delivering – You will be delivering excellent customer services to a wide range of External customers as part of a diverse team comprising of lending experts.

Reporting – You will be reporting to a Senior InLife lending operations manager as part of your line management structure.

Providing – You will be providing invaluable support to Internal stakeholders like Relationship Teams, Finance and Control etc. daily as part of this role.

Ensuring- You will be always ensuring strict adherence to all the internal Policies and procedures in place for various Lending products.

Analysing – You will be analysing multiple transactions on daily basis to provide innovative and easy solutions for the internal and external stakeholder.

What you’ll bring.

Evidence of dealing with a range of stakeholders and customers

Evidence of mathematical ability through either experience or education

It would also be nice for you to have.

Experience of lending/banking

Experience working in an operational area

Degree in a relevant discipline – finance or economics

Advanced Excel skills

What else you need to know.

This is a permanent role. Primarily remote working with 5 days a calendar month working from the Manchester Office.

How we’ll reward you.

Learn more about our benefits and family friendly policies


As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

£500 annual cash allowance to spend on our great range of benefits.

Eligible for company bonus scheme

Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.

Voluntary healthcare benefits at discounted rates. Including : Bupa medical insurance, dental insurance, healthcare cash plan and health assessments

Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us

25 days’ holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year

24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

Share in Santander’s success by investing in our share plans

Support your favourite causes through charitable giving and our community partnerships Learn more about our benefits and family friendly policies

#ThePlaceToBeYourself – Everyday Inclusion at Santander

We are committed to making sure all our colleagues feel they belong and are supported to succeed. Our customers come from a wide range of backgrounds, and so do our people, so we welcome applications from across society.

You can find out more about how we’re embedding an inclusive culture that encourages our people to bring their full and authentic selves to work on our Inclusion and Belonging page.

A bit more about Santander

At Santander we’re driven by our purpose – to help people and businesses prosper. This means we help customers to create change for themselves and those around them, and we champion businesses to grow sustainably. We do this by always living our values of Simple, Personal and Fair.

At Santander, we each take personal responsibility for managing risk by embracing the I AM Risk framework – to Identify, Assess, Manage and Report risks, and to continuously build a deeper understanding of the risks we face. It is an important part of our culture at Santander and we will provide you with knowledge to help you manage risks in your role.

What to do next:

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.

Why not join our talent community where we’ll keep you updated with all the latest news and job information? Simply register your details on our careers site, ‘Join our Talent Community’.

About the Company

Company: Santander –

Company Location:  Manchester

Estimated Salary:

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