Customer Service Representative Jobs in South Amboy – New Jersey – USA at Branch

Title: Customer Service Representative

Company: Branch

Location: South Amboy – New Jersey – USA

Type: Full Time, Remote/Work from Home

Category: Customer Service/Help Desk, Online

[Customer Service / Remote] – Anywhere in U.S. / Competitive salary / Company-paid medical, dental, and vision insurance / 401k / PTO – As a Customer Support Rep you’ll:
Receive inbound email, form, and phone requests from clients and help to resolve their issues according to policy;
Empathize with customers that are experiencing issues, and help them navigate the app;
Use customer support software (multiple tools) to resolve issues;
Identify, troubleshoot, and communicate emerging trends and patterns in worked issues.

About Branch