Overview

Customer Service Advisor- Remote Role ( based within an hr of Manchester) Job at Niche Employment Solutions Limited – Manchester

Customer Service Advisor – Remote

Remote Working

£20,000 OTE 27k

My client is looking for experienced customer service advisors for their new remote working team, however you must be based within an hrs of Manchester. They are looking for experienced, enthusiastic, friendly and engaging candidates for this role. You will be receiving inbound calls from customers with queries and problems regarding their service. There will also be an opportunity to upsell and cross sell different products to them.

Requirements for this role

· Previous inbound customer service experience

· The ability to triage and problem solve with an empathic supporting personality

· Be the first point of contact for their customers, you will be handling customer queries and requests via an inbound dialler system

· Be able to provide the best experience possible for every customer

· Communication is critical within this role and you will have a fantastic ability to listen and then build amazing relationships with each individual customer

· The ability to work towards targets and SLA’s

What is my client looking for?

Some experience is required for this role; however, they want people who have a passion for helping people, someone who takes pleasure in solving problems – you may not always know the answer but you’ll know where to look and you’ll be determined to find it.

You must be based within an hour of Manchester to apply for this role

What’s next?

If this role is of interest to you, please click below to apply! A member of our team will contact you to discuss the role and your application.

Job Type: Full-time

Salary: £20,000.00-£27,000.00 per year

Additional pay:

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Referral programme
  • Wellness programmes
  • Work from home

Schedule:

Application question(s):

  • Do you like within a one hour location of Manchester ?

Experience:

  • Customer service: 1 year (preferred)

Reference ID: LK CSA
Expected start date: 15/08/2022

About the Company

Company: Niche Employment Solutions Limited –

Company Location:  Manchester

Estimated Salary:

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About Niche Employment Solutions Limited -