Overview

Contact Center Representative – REMOTE Jobs in Houston – Texas – USA at Jobot

Title: Contact Center Representative – REMOTE

Company: Jobot

Location: Houston – Texas – USA

Type: Remote/Work from Home

Category: Customer Service/Help Desk, Online

Position:  Contact Center Representative – 100% REMOTE!

100% Remote! Come work for one of the best financial institutions during their digital transformation!This Jobot Job is hosted by Samantha Cunningham

Are you a fit? Easy Apply now by clicking the “Apply” button and sending us your resume.

Salary $15 – $25 per hour

A Bit

About UsOur Client is a not-for-profit, member-owned financial cooperative with a working principle of “Do the Right Thing” and a goal of helping people in our community. Our Client is one of the strongest credit unions in the nation, with over $2 billion in assets and over 100,000 members nationwide. We are hiring people ce in The San Fernando Valley. Candidates from Santa Clarita to Simi Valley and Moorepark should apply as well!

Why join us?Benefits

Competitive salary

Subsidized health care including medical, dental, and vision

Flexible spending account

Company-Paid Life and A&D insurance

Discounts on loans (must be a member)

Paid Vacation, Holiday, and Sick time

401k Retirement Saving Plan with a 6% safe harbor employer match

Education al Assistance Program and more!

Job Details

About The Job

Essential

Responsibilities

Present and explain services and products by phone.

Perform a variety of transactions and services with accuracy, efficiency, and timeliness

Assist or refer members with any and all questions or problems

Maintain the privacy of member account information

Perform outbound calls, fax information, make necessary and appropriate requests of members

Identify customer needs and cross-sell Credit Union products and promotions

Qualifications

Required

Education

/Skills and Experience

High school diploma or equivalent

A minimum of one (1) year of similar or related experience is required; including experience with balancing general ledgers and daily transactions and recognizing and correcting out of balance conditions

Knowledge of related card applications

Solid math skills with the ability to create spreadsheets and analyze data

Basic skills exercising initiative and using good judgment to make sound decisions.

Strong communication and public relations skills

PC Skills Word, Excel, Microsoft office

Keywords banking, credit union, customer service, call center, telephone center, telephone service center, customer service call center

Interested in hearing more? Easy Apply now by clicking the “Apply” button.

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About Jobot