Overview
Contact Center Representative – REMOTE Jobs in Houston – Texas – USA at Jobot
Title: Contact Center Representative – REMOTE
Company: Jobot
Location: Houston – Texas – USA
Type: Remote/Work from Home
Category: Customer Service/Help Desk, Online
Position: Contact Center Representative – 100% REMOTE!
100% Remote! Come work for one of the best financial institutions during their digital transformation!This Jobot Job is hosted by Samantha Cunningham
Are you a fit? Easy Apply now by clicking the “Apply” button and sending us your resume.
Salary $15 – $25 per hour
A Bit
About UsOur Client is a not-for-profit, member-owned financial cooperative with a working principle of “Do the Right Thing” and a goal of helping people in our community. Our Client is one of the strongest credit unions in the nation, with over $2 billion in assets and over 100,000 members nationwide. We are hiring people ce in The San Fernando Valley. Candidates from Santa Clarita to Simi Valley and Moorepark should apply as well!
Why join us?Benefits
Competitive salary
Subsidized health care including medical, dental, and vision
Flexible spending account
Company-Paid Life and A&D insurance
Discounts on loans (must be a member)
Paid Vacation, Holiday, and Sick time
401k Retirement Saving Plan with a 6% safe harbor employer match
Education al Assistance Program and more!
Job Details
About The Job
Essential
Responsibilities
Present and explain services and products by phone.
Perform a variety of transactions and services with accuracy, efficiency, and timeliness
Assist or refer members with any and all questions or problems
Maintain the privacy of member account information
Perform outbound calls, fax information, make necessary and appropriate requests of members
Identify customer needs and cross-sell Credit Union products and promotions
Qualifications
Required
Education
/Skills and Experience
High school diploma or equivalent
A minimum of one (1) year of similar or related experience is required; including experience with balancing general ledgers and daily transactions and recognizing and correcting out of balance conditions
Knowledge of related card applications
Solid math skills with the ability to create spreadsheets and analyze data
Basic skills exercising initiative and using good judgment to make sound decisions.
Strong communication and public relations skills
PC Skills Word, Excel, Microsoft office
Keywords banking, credit union, customer service, call center, telephone center, telephone service center, customer service call center
Interested in hearing more? Easy Apply now by clicking the “Apply” button.
